Policy

Privacy statement for customers Q-Light

This privacy statement provides information about the collection and use of personal information in Q-Light. The goal is to give you an overall understanding of our handling of personal information.

Responsible for Processing

The CEO is responsible for Q-Light's handling of personal information on behalf of the company.

Personal Information Processed

We store the following types of personal information about our customers: Personal information (name, address, phone number, email address), login information on our websites (username, password, etc.), navigation information from our website (purchase history, behavioral patterns, etc.)

Export Data Tracking

We track certain non-personal data related to export activities on our website to improve user experience and optimize our services. This includes details about the products exported and the name of the selected retailer. No personal data is collected or stored during this process.

If you have any questions about how we use this information, feel free to contact us.

Purpose of Processing

We process personal information to fulfill our obligations under the purchase agreement with you. In addition, we process personal information to provide you with information, offers, and service in connection with your purchase via email, phone, SMS, and mailings. We use purchase history and behavioral patterns on the website to provide recommendations and advertising that is tailored to you.

Basis for Processing

Information about name, address, position, phone, email, etc. is used to fulfill the contract with you. The basis for this processing is the purchase agreement, in accordance with Article 6 (b) of the General Data Protection Regulation. The information is also processed to provide you with information, offers, and service via email, phone, and SMS when you have consented to it. The basis for this processing is your consent, in accordance with Article 6 (a) of the General Data Protection Regulation. When you have consented to it, information about purchase history and behavioral patterns will be used for tailored advertising. The basis for this processing is also your consent, in accordance with Article 6 (a) of the General Data Protection Regulation. You can withdraw your consent at any time.

Collection of Personal Information

We store the personal information you have provided in connection with your purchase. We use cookies on our websites to give you the best possible experience, tailored to your needs. For example, to remember login information and purchase history, as well as visit statistics.

Disclosure of Information to Third Parties

We do not disclose personal information to others unless we are legally required to do so.

Deletion of Personal Information Information we have received in connection with your purchase is stored for 3.5 years. Information we are required to keep according to the bookkeeping law, will be stored for up to 5 years, in accordance with the requirements of the law.

Rights of the Registered

We process personal information in accordance with the personal information law, GDPR and applicable regulations. It should be noted that you can request access to your own personal information, as well as request correction or deletion of information. You can object to the processing of personal information and request a limitation of processing. First contact our privacy officer if you believe that we do not comply with the privacy rules. You can also complain to the Data Protection Authority.

Information Security

We secure your personal information with access and access control, and encryption of sensitive information.

Contact information

We secure your personal information with access and access control, and encryption of sensitive information. Inquiries about which personal information is registered, as well as requests for access, correction and deletion can be sent to the following addresses: [email protected]